Privacy Policy
Last updated: January 2025
1. Introduction
Cyberovs Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberovs.com or use our services.
We are registered in England and Wales (Company No. 16214957) with our registered office at 58 Derby Rd, Nottingham, NG9 7AB, England, UK. For the purposes of data protection legislation, we are the data controller.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide
- Contact information (name, email address, phone number, company name)
- Account credentials (username, password)
- Communication records (emails, messages, enquiries)
- Business information related to our services
- Payment and billing information
2.2 Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referral sources)
- Cookies and similar tracking technologies (see our Cookie Policy)
- Log files and analytics data
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To process and fulfil your requests and orders
- To communicate with you about our services, updates, and offers
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
- To analyse usage patterns and improve user experience
- To send marketing communications (with your consent)
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to perform our contract with you
- Legitimate interests: Processing necessary for our legitimate business interests
- Consent: Where you have given explicit consent
- Legal obligation: Processing necessary to comply with the law
5. Data Sharing and Disclosure
We may share your personal data with:
- Service providers who assist in our operations (hosting, analytics, payment processing)
- Professional advisers (lawyers, accountants, auditors)
- Regulatory authorities when required by law
- Business partners with your consent
We do not sell your personal data to third parties. We ensure all third parties with whom we share data have appropriate data protection measures in place.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the context and our obligations.
When data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies.
7. Your Rights
Under UK GDPR, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request limitation of processing
- Right to data portability: Request transfer of your data
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@cyberovs.com.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.
As a cybersecurity company, we take data protection seriously and apply industry best practices to safeguard your information.
9. International Transfers
Your personal data may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Cyberovs LtdCompany No. 16214957
58 Derby Rd
Nottingham, NG9 7AB
England, United Kingdom
Email: privacy@cyberovs.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.